I haven't had a complaint in 14 years! Interview with franchise owner, Ken Swithenbank

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Ken, a long-term franchisee of Jim's Mowing. Ken shares his background in farming and how he transitioned to becoming a successful franchisee. Tune in to hear Ken's inspiring story and learn more about the Jim's Mowing franchise.

Timestamps:

[00:02:30] Farming transition and life decisions.

[00:05:26] Never had a complaint in 14 years.

[00:09:23] Clients for 14 years.

[00:15:26] Journey over 14 years.

[00:18:23] Friendly people in Kalamunda.

[00:22:35] Clients as friends vs customers.

[00:25:19] NBA Pelicans podcast with Elias Swibbenbank.

[00:29:03] Flexible work-life balance.

Discover the incredible journey of Ken, a former farmer turned thriving Jim's Mowing franchisee, as he shares his secrets to 14 complaint-free years and the joy of turning clients into friends. Join host Joel Kleber for an inspiring chat on farming, reliable equipment, and the unbeatable satisfaction of a well-done job. Tune in now for Ken's story – it's more than just mowing! 

Quotes:

"So it's been very enjoyable and rewarding." - Ken Swithenbank

"I always believe that you've got to have reliable equipment to make it a quality job." - Ken Swithenbank

"So to do a quality job, finish the job properly, then you won't get a complaint." - Ken Swithenbank

To learn more call us on 131 546 or www.jimsmowing.com.au

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