I have been with Jim's Mowing since 1997! Interview with franchisee, James Kotzas

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews James Kotzas, a legendary franchisee who has been with Jim's Mowing since 1997. James shares that he was previously a store manager for Coles but decided to explore other options due to the demanding nature of the job and its impact on his family. Tune in to hear more about James's journey with Jim's Mowing and his reasons for choosing the franchise.

Timestamps:

[00:02:08] Training in early days.

[00:05:47] Jim's physical appearance changes.

[00:06:59] Customer service and longevity.

[00:11:57] Odd jobs and unique services.

[00:13:14] Umpiring hockey and staying fit.

[00:17:47] Battery-operated power tools.

[00:21:05] Getting to know customers.

[00:23:14] Leaving a review.

Tune in to the extraordinary journey of James Kotzas, a Jim's Mowing franchisee since '97 and former Coles manager. From odd jobs to umpiring hockey, James spills the secrets of customer connections and the game-changing impact of battery-operated tools. Join host Joel Kleber in this episode as James reflects on the importance of family time and shares his keys to success. Tune in – it's not just about mowing, it's about a life well-lived!

Quotes:

"And that's probably my biggest takeaway from the thing, you've got to treasure your family time and your time at home." - James Kotzas

"That's the biggest focus, just being kind, being friendly, being always with a smile." - James Kotzas

To learn more about Jim's Mowing call 131 546 or www.jimsmowing.com.au

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