I did it for my family! Interview with Toby Pilgrim, Jim's Mowing Hope Island

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Toby, a franchisee from Jim's Mowing in Hope Island, Queensland. They discuss the importance of open communication and quick responses with customers, ensuring their needs are met. Tune in to learn more about Jim's Mowing and its commitment to customer satisfaction.

Timestamps:

[00:02:03] Making a career transition.

[00:03:13] Making the decision to start a franchise.

[00:06:02] Regret and taking risks.

[00:09:10] Support network and customer service.

[00:12:37] More than just mowing.

[00:15:03] Non-mowing services in gyms.

[00:17:25] Finding trustworthy employees or contractors.

[00:21:31] The key to longevity.

[00:25:57] Longevity of Blink gear.

[00:27:09] Battery life and performance.

[00:30:02] Advice for Starting a Franchise.

[00:32:01] Franchise fees and advertising.

[00:36:09] The benefits of franchising.

[00:38:04] Local gardening expert assistance.

Dive into the green world of Jim's Mowing with Joel Kleber as he chats with Toby, a franchisee from Hope Island. Learn the secrets of customer satisfaction, the joys of working with your best mate, and why asking for feedback is key. Don't miss out – hit play now for a mow-tivating episode! 

Quotes:

"Asking for feedback is important." - Toby Pilgrim

"Work's fun when you work with your best mate." - Toby Pilgrim

To learn more about us visit www.jimsmowing.com.au

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