Facebook Live Q & A replay with Jim's Mowing Franchisee Gavin Piazza.

Leaving behind a 24-year career in retail isn’t easy, but for Gavin Piazza, it was the best decision he ever made.

Seeking a better work-life balance and greater financial freedom, he took the leap into franchising with Jim’s Mowing.

In just a short time, he transformed his business into a profitable and flexible career, proving that with the right mindset and support, anyone can build a thriving franchise.

In this episode:

Gavin shares his journey from the corporate world to running his own successful Jim’s Mowing business.

He talks about the challenges of getting started, the importance of setting up systems, and how focusing on customer service and reliability helped him secure long-term clients.

If you’re considering a franchise or looking for a business that offers flexibility, steady income, and room for growth, this episode is packed with insights you won’t want to miss.

Key Takeaways:

• Why Switching to Jim’s Mowing Was a Game-Changer.
  After years of working in retail, Gavin wanted more control over his time and income. Jim’s Mowing provided the structure, brand support, and leads that made the transition to business ownership smoother.

• The Importance of Setting Up Systems Before Taking on Clients.
  Gavin emphasizes the need to get banking, lead management, and scheduling sorted before diving into the work. Rushing in without proper systems can lead to unnecessary stress and lost opportunities.

• Reliability and Customer Service Matter More Than Pricing.
  Many customers are willing to pay a premium for dependable service. Gavin built strong relationships with clients by showing up consistently and taking pride in maintaining their gardens.

• Diversifying Services Leads to More Revenue.
  Mowing is just one part of the business—offering gutter cleaning, landscaping, and other garden services has helped Gavin increase his earnings and build stronger client relationships.

• Winter Doesn’t Mean Slowing Down.
  During the off-season, Gavin shifts his focus to rental property cleanups, gutter cleaning, and seasonal yard maintenance. This strategy keeps cash flow steady year-round.

• Franchise Support Gives a Competitive Edge.
  While some may consider going independent, Gavin values the backing of the Jim’s brand, ongoing support, and the steady stream of leads that come with being part of a trusted franchise.

• The Financial Rewards of Franchising Are Worth It.
  Initially underquoting his services, Gavin quickly realized his true value. Over time, he doubled his pricing and now enjoys a business that meets both his financial and lifestyle goals.

If you’re considering starting your own Jim’s Mowing franchise or simply want to learn how to build a successful service business.

Tune in now to hear Gavin’s firsthand experience and expert advice!